CREATE 308

CREATE 308

Close Parent Portal Account

How to close your CREATE 308 parent portal account and what data is retained.

If you can sign in to the parent portal, use the in-app Close Account button in your Family settings.

Closing the parent portal account disables portal access and anonymizes the parent profile in `parent_accounts`.

Some authentication, registration, billing, payment, legal, accounting, and operational records may still be retained.

Families, students, registrations, billing, and payment history may remain in the studio record system for business history and audit purposes.

The underlying Supabase auth user is not deleted by this in-app flow, so the auth email remains in `auth.users` unless the studio removes it separately.

If you cannot access the portal, contact the studio for help with your account.